Terms and Conditions

  1. Introduction

    • By using our hotel casino services, you agree to follow these Terms and Conditions.

  2. Booking and Reservations

    • A valid payment method and booking confirmation are required for all reservations.
    • Cancellation policies may vary by package and should be reviewed before confirming the booking.

  3. Check-In Requirements

    • Guests must provide valid government-issued identification at check-in for verification.

  4. Gaming Policies

    • You must meet the legal gambling age as per local regulations.
    • Responsible gaming tools, including self-exclusion options, are available for those who need them.

  5. Code of Conduct

    • All guests are expected to behave respectfully toward hotel and casino staff as well as other guests.
    • Disruptive behavior, including intoxication or harassment, will not be tolerated.

  6. Liability and Disclaimer

    • The hotel casino is not responsible for any losses incurred during gambling activities.
    • We are not liable for personal injuries, lost property, or disruptions in services beyond our control.

  7. Termination of Services

    • Violation of these Terms and Conditions may result in the termination of your stay or gaming privileges, including immediate removal from the premises.